Terms and Conditions

1. Agreement to Terms

By purchasing, accessing, or participating in any Cannabis Education or Coaching program offered by Calm, Cool & Collected (“Company,” “we,” “us,” or “our”), you (“Participant,” “you”) agree to be bound by these Terms & Conditions. If you do not agree, do not purchase or use this program.


These Terms apply to all program offerings, including:

  • Education-Only Course

  • Education + Group Coaching

  • Education + Individual Coaching


1.2 Learner Acknowledgment & Voluntary Participation


By enrolling in this program, you acknowledge and affirm that:

  • Your participation is voluntary, even if recommended or required by a SAP or employer

  • You have had the opportunity to review these Terms fully and ask questions prior to enrolling

  • You understand the scope, limits, and nature of the education and coaching provided

  • You are choosing to participate of your own free will


2. Nature of the Program (Education & Coaching Only)

This program provides education and coaching only.

  • This program does NOT provide psychotherapy, counseling, diagnosis, or mental health treatment

  • Participation does NOT create a therapist–client relationship

  • This program is NOT a substitute for therapy, medical care, legal advice, or SAP determination


Although facilitated by a Licensed Clinical Social Worker (LCSW), all services provided under this program are non-clinical, non-therapeutic, and educational/coaching-based only.


If you wish to pursue therapy, you may do so separately through our therapy practice, which requires a separate intake, consent, and agreement and is available only to residents of Pennsylvania, New Jersey, New York, and Florida.


Informed Participation & Non-Therapeutic Consent


You acknowledge and agree that:

  • This program is educational and coaching-based only

  • No mental health diagnosis, treatment, or psychotherapy is being provided

  • You are not relying on this program for medical, legal, clinical, or SAP decision-making

  • You understand the distinctions between education, coaching, and therapy

3. Coaching Scope & Participant Responsibility

Coaching services may include:

  • Educational discussion and instruction

  • Psychoeducation related to cannabis use, impairment, and workplace responsibility

  • Goal clarification and values-based decision support

  • Accountability and structured reflection

  • Question-and-answer support within program scope


Coaching does not include:

  • Mental health diagnosis or treatment

  • Trauma processing

  • Crisis or emergency intervention

  • Legal advice

  • SAP advocacy, representation, or decision-making


You acknowledge and agree that:

  • You are solely responsible for your decisions, actions, behavior, and outcomes

  • Coaching is collaborative and educational, not directive or prescriptive

  • You retain full responsibility for compliance with SAP, DOT, employer, and legal requirements


4. Educational Transparency, Sources & Right to Inquire

You have the right to ask general questions regarding the educational content presented in this program, including inquiries about the sources, research, or reference materials used to develop the curriculum.


Upon reasonable request, Calm, Cool & Collected may, at its discretion, share:

  • General educational references

  • Publicly available research sources

  • Summary explanations of informational foundations


Any materials shared are provided for educational and informational purposes only and:

  • Do not constitute professional, legal, medical, or clinical advice

  • Do not imply applicability to your specific situation

  • Do not create any duty to provide exhaustive citations or individualized explanation


We reserve the right to:

  • Decline requests that fall outside the scope of the program

  • Provide summaries rather than full source documents

  • Withhold proprietary, copyrighted, or internal materials


All educational content is provided as-is, and you remain solely responsible for how you interpret or use the information.

5. No Guarantees / No DOT or SAP Outcomes

We make no guarantees regarding:

  • SAP approval or satisfaction

  • DOT return-to-duty determinations

  • Employment outcomes or reinstatement

  • Drug test results, timelines, or consequences


All SAPs, employers, and DOT authorities make independent determinations. Participation in this program does not guarantee, influence, or substitute for any SAP or DOT decision.

6. SAP-Facing & External Sharing Disclaimer

Participants may choose to inform a SAP, employer, or third party that they completed this program. However:

  • Calm, Cool & Collected does not communicate with SAPs, employers, or DOT representatives unless separately contracted in writing

  • Any materials, summaries, or descriptions shared externally by a participant are done solely at the participant’s discretion and risk

  • Educational materials are not intended to serve as compliance documentation, clinical evaluation, or SAP recommendation


Calm, Cool & Collected is not responsible for how external parties interpret, evaluate, or accept program materials.

7. Not for Emergencies or Mental Health Crisis

This program is not appropriate for individuals experiencing:

  • Active suicidal ideation

  • Psychiatric emergencies

  • Severe emotional distress requiring immediate care


We do not provide emergency services. If you are in crisis, you are responsible for contacting emergency services or a qualified mental health professional.

8. No Fiduciary, Clinical, or Mandated Reporter Role

Participation in this program does not create:

  • A fiduciary relationship

  • A therapist–client relationship

  • A clinical duty of care

Coaching interactions are not therapy and are not governed by psychotherapy standards, documentation requirements, or clinical protections.

9. Communication Boundaries

Coaching communication is limited to:

  • Scheduled coaching sessions

  • Program platforms and designated communication channels


We do not provide:

  • On-demand access

  • Crisis support

  • Emergency availability


We reserve the right to set and enforce professional boundaries around communication.

10. Group Coaching Disclaimer

Group coaching is a shared learning environment.


You acknowledge that:

  • Confidentiality among participants cannot be guaranteed

  • You will not record, distribute, or share session content

  • You will respect the privacy of other participants


Calm, Cool & Collected is not responsible for disclosures made by other participants.

11. Eligibility

You must be at least 18 years old and legally capable of entering into this agreement.

12. Payment & No Refund Policy (FINAL)

ALL SALES ARE FINAL.

  • No refunds

  • No partial refunds

  • No transfers

  • No chargebacks

  • No exceptions


This applies regardless of:

  • Completion status

  • SAP or DOT decisions

  • Employment outcomes

  • Scheduling conflicts

  • Dissatisfaction with content


By purchasing, you expressly agree to this strict no-refund policy.


Right to Withdraw

You may discontinue participation in the program at any time.
Discontinuation does not entitle you to a refund, credit, or partial reimbursement.

13. Access, Conduct & Termination

We reserve the right to:

  • Deny, suspend, or terminate access

  • Remove participants from coaching sessions

  • Enforce conduct standards


Termination does not entitle you to a refund.

14. Intellectual Property

All program materials are proprietary and protected under U.S. copyright law.

You may not copy, record, distribute, or reuse materials without written permission.

15. Website & External Links

Links to third-party websites, including therapy services, are provided for convenience only. We are not responsible for external content, policies, or outcomes.

16. Limitation of Liability

To the fullest extent permitted by law, Calm, Cool & Collected disclaims all liability for direct or indirect damages arising from participation, including but not limited to:

  • Employment consequences

  • SAP or DOT determinations

  • Emotional distress

  • Financial loss


Participation is entirely at your own risk.

17. Assumption of Risk

You acknowledge that participation may involve reflection, discussion, or personal insight related to substance use and workplace responsibility. You voluntarily assume all risks associated with participation, including emotional discomfort, misunderstanding of information, or dissatisfaction with outcomes.

18. Indemnification

You agree to indemnify and hold harmless Calm, Cool & Collected from any claims, losses, damages, or liabilities arising from your participation or actions.

19. Program Changes

We may modify content, coaching format, or delivery methods at any time. Such changes do not entitle participants to refunds.

20. Privacy

Use of this program is governed by our Privacy Policy. Information is handled in accordance with applicable U.S. laws.

21. Governing Law & Jurisdiction

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved exclusively in Pennsylvania.

22. Entire Agreement

These Terms constitute the entire agreement between you and Calm, Cool & Collected regarding participation in this program.


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